Shipping Policy

At Dewin Essence, we are committed to making your shopping experience convenient and reliable. We offer delivery within Greater Accra and shipping to customers outside Greater Accra.

Greater Accra Delivery

• Orders within Greater Accra are usually processed within 1–2 days.

• Most orders are delivered the next day, while some orders may qualify for same-day delivery.

• Delivery within Greater Accra is FREE.

• We offer Cash on Delivery (COD) for eligible Greater Accra orders.

• Our delivery rider will contact you before or upon delivery to confirm your location and delivery details.

Orders Outside Greater Accra

Orders outside Greater Accra are delivered through our trusted delivery service.

• Your order will be packaged and sent to the appropriate lorry station for dispatch.

• The delivery service will receive the package and arrange for it to be sent to your destination.

• Payment for the package is made to the delivery service at the lorry station when the package is handed over to the driver.

• The driver will contact you when they arrive or are approaching your destination to arrange a convenient meeting point.

• Delivery charges for orders outside Greater Accra are determined by the delivery service and will be communicated by the driver.

• Delivery charges outside Greater Accra are not included in our free Greater Accra delivery offer.

Important Information

Please ensure that the phone number provided with your order is active and reachable, as our delivery team or the delivery driver may need to contact you.

If you have any questions about your delivery, please contact us:

WhatsApp: 0597584598
Email: tradedeh@gmail.com

Thank you for choosing Dewin Essence.